FAQs
For those with mobility needs please visit this page for ADA Information.
If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.
Guests of all ages are welcome to attend these shows. Concert-goers 3 years and older require a ticket.
Starting in 2024, outside chairs will not be allowed in the venue. A limited number of venue rental chairs will be available.
Venue rental chairs, outside seat cushions of up to 16” x 16”, beach towels of up to 30” x 70”, and portable stadium seat cushioning and / or Crazy Creek seating will be allowed in specific areas of the venue.
Edgefield is an ADA compliant venue. For further info, click here.
If you require assistance getting into the concert venue, staff are available to help you settle in. Please let your parking attendant or a staff member know.
For many concerts, guests are permitted (and sometimes encouraged by the artist!) to stand and dance directly in front of the stage or in front of their seats during the entirety of the performance. Situating your chair or blanket with a view of the stage does not guarantee you an unobstructed view. We do ask everyone to please be neighborly to other guests and refrain from conduct that is offensive or physically dangerous.
Small, personal-sized umbrellas are allowed in the venue, but can not be used in the reserved and general admission areas once the concert has begun.
Yes! As long as you’re buying before show time on the day of the event, you can purchase tickets online or through charge-by-phone and your tickets will be ready for you when you arrive at Edgefield. After that, any remaining tickets may only be purchased at the amphitheater box office located onsite.
Recently we’ve been advised of people doctoring print-at-home tickets and selling these on Craigslist for big profits. The buyers of these ticket are not admitted to the show, since the barcodes are fake. Due to these scams, we strongly advise you not to buy tickets to our shows through Craiglist or similar websites.
Yes, as long as it is in sealed plastic bottles. However, we encourage all guests to bring along empty reusable containers (no glass); free water stations are located within the venue.
No outside food and beverages (with the exception of sealed bottled water) may be brought into the venue. Food and beverages are available for purchase, along with soda, bottled water, McMenamins handcrafted ales, wines and spirits and more. See the food & drink menu for more details.
No pets are allowed in the concert venue. *Trained service [not companion] animals on leash are admitted.
No. Re-entry is not allowed.
No fireworks allowed.
Even though cannabis is legal in the privacy of your own home, it is illegal on the premises (in all forms) and is prohibited.
For some concerts, there is a reserved seating area directly in front of the stage. These ticket holders are assigned their own seats so they do not have to stake out a spot on the lawn. See specific concert ticketing pages to determine if reserve seats are available. Otherwise, the show is general admission.
Yes. Edgefield Concerts accept both cash and credit cards. There are also ATMs available inside the Edgefield hotel as well as within the concert venue itself.
Parking is included in your ticket service fee. Concert-goers can park in the East and West field lots located next to McMenamins Edgefield. There is staff posted at the entries and within the lots to assist you. Please note that the lots are uneven and may be difficult for those who are physically challenged. Guests are welcome to use the hotel turn-around to drop off those who are unable to walk from the parking area to the venue.
McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com) – your ticket service fee includes parking at the Edgefield site, local law enforcement assistance with parking and traffic flow, as well as added security at the venue. Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box office. Therefore, save yourself the time and effort by purchasing tickets online!
All events are held rain or shine. No tarps will be allowed. Small, personal-sized umbrellas are allowed in the venue, but can not be used in the reserved and general admission areas once the concert has begun.
There are no refunds on tickets. We suggest selling or giving your ticket(s) to someone you know.
Whether you left behind your umbrella or dropped your driver’s license, all items turned in throughout the Edgefield property are gathered and logged at the hotel front desk, which has round-the-clock service. If you’re missing an item, please stop by or call the front desk at 503-669-8610.
