FAQs

If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.

Guests of all ages are welcome to attend these shows. Concert-goers 3 years and older require a ticket.

Outside chairs are not allowed in the venue. A limited number of venue rental chairs will be available at most shows*.

Our first and foremost goal is for everyone to have a great experience at Concerts on the Lawn. In order for this to happen, we had to regulate the size of chairs so that everyone can see the stage. However, checking chairs at entry has become cumbersome and time consuming, causing lags for people entering the venue.

In searching for a solution, we looked to other venues, and many have successful chair rental programs with uniform sizing, allowing everyone a fair chance to view the show. You are not required to rent a chair.

Personal seat cushions up to 16x16”, towels up to 30x60”, legless portable stadium seats and Crazy Creek-style seating (up to 16x16x 16") are acceptable in specific areas of the venue for most shows*. Blankets are not allowed.

*Please note: Chair rules can vary, and some concerts may not allow rental chairs or outside seating of any kind. Check your show's info page to confirm specific seating rules.

For many concerts, guests are permitted (and sometimes encouraged by the artist!) to stand and dance directly in front of the stage or in front of their seats during the entirety of the performance. Situating your chair or blanket with a view of the stage does not guarantee you an unobstructed view. We do ask everyone to please be neighborly to other guests and refrain from conduct that is offensive or physically dangerous.

Small, personal-sized umbrellas are allowed in the venue, but can not be used in the reserved and general admission areas once the concert has begun.

Yes! As long as you’re buying before show time on the day of the event, you can purchase tickets online or through charge-by-phone and your tickets will be ready for you when you arrive at Edgefield. After that, any remaining tickets may only be purchased at the amphitheater box office located onsite.

Recently we’ve been advised of people doctoring print-at-home tickets and selling these on Craigslist for big profits. The buyers of these ticket are not admitted to the show, since the barcodes are fake. Due to these scams, we strongly advise you not to buy tickets to our shows through Craiglist or similar websites.

Yes, as long as it is in sealed plastic bottles. However, we encourage all guests to bring along empty reusable containers (no glass); free water stations are located within the venue.

No outside food and beverages (with the exception of sealed bottled water) may be brought into the venue. Food and beverages are available for purchase, along with soda, bottled water, McMenamins handcrafted ales, wines and spirits and more. See the food & drink menu for more details.

No pets are allowed in the concert venue.  *Trained service [not companion] animals on leash are admitted.

No. Re-entry is not allowed.

No fireworks allowed.

You are not allowed to bring any form of cannabis onto the premises.

Every show offers general admission (GA) tickets for seating on the lawn. For select shows, we also offer one of two additional options: Either Premium GA or Reserved Seating.

Premium GA: immediately in front of the stage. Standing room only; no towels or chairs allowed.

Reserved Seating: immediately in front of the stage. Tickets are for assigned seats.

Click on “buy tickets” on a show to see which ticket/seating options are available.

Yes. Edgefield Concerts accept both cash and credit cards. There are also ATMs available inside the Edgefield hotel as well as within the concert venue itself.

Parking is included in your ticket service fee. Concert-goers can park in the East and West field lots located next to McMenamins Edgefield. There is staff posted at the entries and within the lots to assist you. Please note that the lots are uneven and may be difficult for those who are physically challenged. Guests are welcome to use the hotel turn-around to drop off those who are unable to walk from the parking area to the venue.

McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com) – your ticket service fee includes parking at the Edgefield site, local law enforcement assistance with parking and traffic flow, as well as added security at the venue. Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box office. Therefore, save yourself the time and effort by purchasing tickets online!

All events are held rain or shine.  No tarps will be allowed.  Small, personal-sized umbrellas are allowed in the venue, but can not be used in the reserved and general admission areas once the concert has begun.

There are no refunds on tickets. We suggest selling or giving your ticket(s) to someone you know.

Whether you left behind your umbrella or dropped your driver’s license, all items turned in throughout the Edgefield property are gathered and logged at the hotel front desk, which has round-the-clock service. If you’re missing an item, please stop by or call the front desk at 503-669-8610.