Ticket Info

Purchase by Phone
(800) 514-3849

Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box offices. Therefore, save yourself the time and effort by purchasing tickets online!

Box Office Locations

23rd Avenue Bottle Shop
2290 NW Thurman St.
Portland, OR 97210
Hours: 10 am - 10 pm daily

Edgefield Gift Shop
2126 S.W. Halsey St.
Troutdale, OR 97060
Hours: 7 am to 10 pm daily

Day of Show
Onsite Box Office Tent
located outside the east end of the hotel
Hours: Opens at 3 pm

Will Call

2020 and 2021 Ticket Information

If a show is postponed, rescheduled or canceled, customers (including Passporters with tickets) will receive an email with available options and relevant information. For any rescheduled shows, your existing 2020 tickets will be honored at the new date and no further action is necessary.

If you are unable to attend a rescheduled performance for which you have tickets, you have options!

  • Exchange your tickets to be used for an equal number of tickets to a future Edgefield concert or
  • Exchange your tickets for an equal value McMenamins Gift Card. Can be used at any McMenamins Hotel, Pub or online store.

*Please note that receiving a “Thank You” after filling out the exchange form will be your confirmation that a gift card has been requested in lieu of a refund. You should expect to receive your gift card in the mail 30 days following your request. This is to allow ample time for all our patrons to choose an alternate exchange option. We appreciate your patience and support during this time of uncertainty.

To exchange in-person and phone purchased tickets for a McMenamins gift card or future Edgefield credit, please email tixforgifts@mcmenamins.com

If the show you have tickets for has been CANCELED: 
  • You will receive an email notification if the show you currently have tickets for is not being rescheduled.
  • If you’d like to continue supporting Edgefield Summer Concerts during these uncertain times, you will have 10 days to complete the exchange form attached to your cancellation email.
  • To exchange in-person and phone purchased tickets for a McMenamins gift card or future Edgefield credit, please email tixforgifts@mcmenamins.com

Refunds for Canceled Concerts: Online ticket purchases will be refunded automatically within 30 days and no further action is required. For in-person and phone purchases, please contact your point of purchase.

  • Passporter tickets are automatically reinstated in the Portal.

We will continue to refer to information from the CDC and local health and government authorities in order to make decisions about future activities. You can follow concert information at edgefieldconcerts.com.

Please be safe and stay healthy. We appreciate your continued support and your patience as we do our best to reschedule shows and process requests. Thank you for understanding!

Customer Care

Ticket questions? Call Cascade Tickets: (503) 281-0295 or Etix: (800) 514-3849

McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com) – your ticket service fee includes parking at the Edgefield site, local law enforcement assistance with parking and traffic flow, as well as added security at the venue. Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box office. Therefore, save yourself the time and effort by purchasing tickets online!

Lost your Online Ticket Purchase Email?:
If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.

Box Office/Gate Times:
On concert days, the onsite box office at Edgefield opens at 3 p.m. Gates open at 5 p.m. Please note: Gates may open early as determined day of show.

Will call and onsite ticket purchasing:
If you purchase tickets anytime before showtime on the day of the event, your tickets can be picked up at Edgefield on the day of the show, typically beginning at 4 p.m.

For each show, we have a Will Call/Ticketing/Box Office tent set up at the main concert entrance located outside the east end of the Hotel. Tickets are held at this location, and, if applicable, tickets for the show may be purchased here.

Do kids get in free?
Guests of all ages are welcome to attend these shows. Concert-goers 3 years and older require a ticket.

The show is sold out! Should I consider a ticket reseller?
BE CAREFUL- many resellers are scalpers and scammers.  We can only GUARANTEE admission if the ticket was purchased directly from ETIX/CASCADE.  Although we do not endorse any resellers we advise you to make sure the company is legit, that they have a real customer service department and strongly advise against any type of peer to peer ticket purchases.