Ticket Info

Purchase by Phone
(800) 514-3849

All sales are final; tickets are not refundable.
Shows take place rain or shine.

Edgefield Concerts are run by third parties, not McMenamins.

Ticket/Seating Types

Check out our Seating page to see what kinds of tickets we offer. All tickets include free parking, though we encourage carpooling.

Customer Care

Ticket questions

  • Fill out this form
  • Call Cascade Tickets: (503) 281-0295 or Etix: (800) 514-3849

McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com).

Your patience is appreciated as Etix processes question forms. Please do not resubmit unless it has been 14 days since your original query. Submissions are addressed in order of concert date.

Venue questions

Visit Our Venue above and Edgefield’s webpages. Still have a question regarding the hotel, property, Passports, or food and beverage? Email edgefieldconcertsinfo@mcmenamins.com.

Lost online ticket purchase email:
If you lose or misplace your print-at-home confirmation email, you can use our automated system to resend the email. Enter the email address and last 4 digits of the card used to purchase tickets here.

Box office and gate times:
The box office at Edgefield opens at 3pm on concert days. Check gate times for your show; gates usually open at 5pm but may open early for some shows.

Will call and onsite ticket purchasing:
If you purchase tickets any time before show time on the same day, your tickets can be picked up at Edgefield, typically beginning at 4pm at the Edgefield Will Call/Ticketing/Box Office tent.

Will Call is located near the main concert entrance at the east end of the hotel. Tickets are held at this location and tickets for the show may be purchased here, if available.

Do kids get in free?

Concert-goers 3 years and older require a ticket.

The show is sold out! Should I consider a ticket reseller?
BE CAREFUL; many resellers are scalpers and scammers. We can only guarantee admission if the ticket was purchased directly from ETix or CascadeTickets.com. We do not endorse any resellers. If you use a reseller, we advise you to make sure the company is legitimate: check for a real customer service department. We advise against any type of peer-to-peer ticket purchases.

Refunds for canceled concerts:

Online ticket purchases will be refunded automatically within 30 days and no action is required. For in-person and phone purchases, please contact your point of purchase.

Passporter tickets are automatically reinstated in the Portal.

Public health safety

We will always to refer to information from the CDC and local health and government authorities in order to make decisions about future activities. You can follow concert information at edgefieldconcerts.com.

Day of Show
Onsite Box Office Tent
located outside the east end of the hotel
Hours: Opens at 3pm

Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box offices. Therefore, save yourself the time and effort by purchasing tickets online!
Will Call