Ticket Info

Purchase by Phone
(800) 514-3849

Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box offices. Therefore, save yourself the time and effort by purchasing tickets online!

Box Office Locations
Crystal Ballroom
1332 W. Burnside St.
Portland, OR 97209
Hours: 11:30 am to 6 pm daily

Edgefield Gift Shop
2126 S.W. Halsey St.
Troutdale, OR 97060
Hours: 7 am to 9 pm daily

Day of Show
Onsite Box Office Tent
located outside the east end of the hotel
Hours: Opens at 4 pm

Will Call

Customer Care

Ticket questions? Call Cascade Tickets: (503) 281-0295 or Etix: (800) 514-3849

McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com) – your ticket service fee includes parking at the Edgefield site, local law enforcement assistance with parking and traffic flow, as well as added security at the venue. Please note: For Edgefield Concert on the Lawn shows, the service fees apply whether you purchase your tickets online or in person at one of our box office. Therefore, save yourself the time and effort by purchasing tickets online!

Lost your Online Ticket Purchase Email?:
If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.

Box Office/Gate Times:
On concert days, the onsite box office at Edgefield opens at 4 p.m. Gates open at 5 p.m. Please note: Gates may open early as determined day of show.

Will call and onsite ticket purchasing:
If you purchase tickets anytime before showtime on the day of the event, your tickets can be picked up at Edgefield on the day of the show, typically beginning at 4 p.m.

For each show, we have a Will Call/Ticketing/Box Office tent set up at the main concert entrance located outside the east end of the Hotel. Tickets are held at this location, and, if applicable, tickets for the show may be purchased here.

Do kids get in free?
Guests of all ages are welcome to attend these shows. Concert-goers 3 years and older require a ticket.

The show is sold out! Should I consider a ticket reseller?
BE CAREFUL- many resellers are scalpers and scammers.  We can only GUARANTEE admission if the ticket was purchased directly from ETIX/CASCADE.  Although we do not endorse any resellers we advise you to make sure the company is legit, that they have a real customer service department and strongly advise against any type of peer to peer ticket purchases. 

Upcoming Concerts

Sheryl Crow

Sheryl Crow

Halsey

Halsey

Ween

An evening with WEEN

Ween

An evening with WEEN

Portugal. The Man

Portugal. The Man